Privacy Policy

Introduction

The Parenting Education Hub (TPEH) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our newsletter
• Register for events or workshops
• Contact us through our website
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (email, phone number, address)
• Demographic information (age, location, family status)
• Parenting interests and preferences
• Event registration details
• Payment information (processed securely through third-party providers)

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Provide and maintain our services
• Process event registrations and payments
• Send event reminders and updates
• Provide customer support

Communication

• Send newsletters and educational content
• Notify you about new events and services
• Respond to your inquiries and feedback
• Send important updates about our services

Improvement and Analytics

• Analyze website usage and user behavior
• Improve our website and services
• Develop new features and content
• Conduct research and surveys

Legal Compliance

• Comply with applicable laws and regulations
• Protect our rights and interests
• Prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing services, including:

• Email marketing platforms
• Payment processing services
• Website hosting and analytics providers
• Event management platforms

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• Protection of our rights and property
• Prevention of fraud or illegal activities

Consent

We may share your information with your explicit consent for specific purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Verify the accuracy of your information

Correction and Updates

• Update or correct your personal information
• Modify your communication preferences
• Change your account settings

Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Withdraw consent for data processing

Communication Preferences

• Unsubscribe from marketing emails
• Opt-out of certain data collection
• Manage cookie preferences

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content
• Improve user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are designed for parents and adults. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last updated" date at the top of this policy

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: