Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of The Parenting Education Hub (TPEH) website and services. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

Description of Services

TPEH provides the following services:

• Parenting education and workshops
• Community forums and support groups
• Access to counselors and family therapists
• Childcare service directory
• Government resource information
• Educational content and resources
• Event registration and management

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

User Accounts and Registration

Account Creation

To access certain features of our services, you may need to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Termination

We reserve the right to suspend or terminate your account if you:

• Violate these Terms of Service
• Provide false or misleading information
• Engage in fraudulent or illegal activities
• Abuse or misuse our services
• Fail to pay required fees (if applicable)

User Conduct and Prohibited Activities

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree NOT to:

Prohibited Activities

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Use our services for commercial purposes without permission
• Collect or harvest user information
• Impersonate any person or entity

Content Standards

When posting content on our platform, you agree that your content will not:

• Be defamatory, abusive, or harassing
• Contain hate speech or discriminatory language
• Include sexually explicit or inappropriate material
• Promote violence or illegal activities
• Violate privacy rights of others
• Contain spam or unsolicited promotional content

Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of TPEH or its licensors and is protected by copyright and other intellectual property laws.

Your Content

You retain ownership of content you post on our platform. However, by posting content, you grant us a non-exclusive, royalty-free license to use, modify, and distribute your content in connection with our services.

Copyright Policy

We respect intellectual property rights and expect our users to do the same. If you believe your copyright has been infringed, please contact us with the following information:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authorization

Payment Terms and Refunds

Fees and Charges

Some of our services may require payment. All fees are clearly displayed before purchase. You agree to pay all applicable fees and taxes.

Payment Processing

Payments are processed through secure third-party payment processors. We do not store your payment information on our servers.

Refunds

Refund policies vary by service type:

• Workshops and Events: Refunds available up to 48 hours before the event
• Counseling Services: Refunds subject to counselor's cancellation policy
• Digital Content: No refunds for downloaded content
• Membership Fees: Pro-rated refunds for unused portions

Disputes

If you have a dispute regarding a charge, please contact us within 30 days of the transaction date.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

Disclaimers and Limitations

Service Availability

We strive to provide reliable services, but we cannot guarantee that our services will be available at all times. We may experience downtime due to maintenance, technical issues, or other factors.

Content Accuracy

While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or timeliness of all content on our platform.

Professional Advice

Content on our platform is for informational purposes only and does not constitute professional medical, legal, or psychological advice. Always consult with qualified professionals for specific guidance.

Third-Party Services

Our platform may include links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of these external sites.

Limitation of Liability

To the maximum extent permitted by law, TPEH shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury or property damage
• Emotional distress

Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless TPEH, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorney's fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you post on our platform

Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through:

1. Negotiation: We encourage good faith negotiations to resolve disputes
2. Mediation: If negotiation fails, disputes may be referred to mediation
3. Arbitration: Binding arbitration may be used for unresolved disputes
4. Court Action: As a last resort, disputes may be brought to court

Jurisdiction

Any legal action or proceeding shall be brought in the courts of Mumbai, Maharashtra, India.

Termination

Either party may terminate these Terms at any time:

• By You: You may stop using our services and delete your account
• By Us: We may suspend or terminate your access for violations of these Terms

Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect.

Changes to Terms of Service

We may update these Terms from time to time. When we make changes, we will:

• Post the updated Terms on our website
• Update the "Last updated" date
• Notify users of material changes via email

Your continued use of our services after any changes constitutes acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect. We will replace any invalid provision with a valid provision that most closely approximates the intent of the original provision.

Contact Information

If you have any questions about these Terms of Service, please contact us: